About Us

Who we are, what we do.

Dharma Buana Experindo

PT. DHARMA BUANA EXPERINDO was established on October 8, 1986 in Indonesia. On March 10, 1989 PT. Dharma Buana Experindo was appointed as the General Sales Agent (GSA) for Delta Airlines, Inc. which is an U.S. based airlines company looking to expand its horizons in Indonesia. PT. Dharma Buana Experindo was registered by Department of Communication, Directorate General of Air Transportation, with registration no. AU/2486/DA/1194/89.

Duta Buana Express

PT. DUTA BUANA EXPRESS was established on August 5, 2005 under the notary registration no.18, as the sister company of PT. Dharma Buana Experindo, in order to respond to the inquiry raised by Delta Airlines head office in Atlanta (USA) to split the GSA office operations between Delta Airlines and Turkish Airlines. This expansion was made with the consideration of the differences between these two airlines, alliances wise, where Delta Airlines is part of Skyteam Alliance whereas Turkish Airlines is part of Star Alliance.

Vision

 

To introduce and foster global travel business to thrive in Indonesian market.

Mission

 

We are committed to provide the best care & services to our partners using the latest technology and expert staffs to deliver business results.

Experience

More than 30 years in the field

DBE prides ourselves in our long-standing knowledge and local expertise in the airline, cargo, and cruise GSA & PSA. With 30 years of experience in the industry, we are capable and fully prepared to meet the changing needs of our global partners for services such as sales, advertising, customer service, reservation, marketing, FIT & GIT handling and also liaison with relevant parties.

Why Choose DBE?

DBE prioritizes your needs and see them as the most important point of our business, we strive to fulfill it responsibly and proactively.

Local Expertise & Global Capability

 

With our cumulative knowledge & experience since 1986, DBE has the necessary experience and knowledge in helping global carriers penetrating Indonesian market with proven go-to-market strategy.

Strong Team with Proven Track Records

 

DBE has been working with more than 10 airlines around the world. Our track record shows that we have been successfully helped our partners to enter Indonesian market with proven strategy & reliable team.

One of the Biggest Travel Networks Across Indonesia

 

DBE has access to more than 1000 agents in more than 30 cities across Indonesia. We are more than capable to help you distributing and promoting your brand all over Indonesia.

Global
Capability

 

Our track record of handling more than 15 partners across continents; be it America, Asia, and Europe. DBE are experienced working with multi-national partners around the world.

Our Services

Promotion

Promote and market all passenger-related transportation services of our partner airlines.

Service Distribution

Distribute services and products of our partner airlines nationwide through all available channels of distributions and networks.

International Reservation

International reservation and ticketing, including group reservation & ticketing, ticket re-issuance, etc.

FIT & GIT Handling

Handle FIT & GIT travel needs for all available market segments, such as: leisure, MICE, honeymooners, corporate, pilgrimage, seaman, students, etc.

Advertisement

Advertise and display approved materials of all partner airlines in the territory airlines.

Liaison

Liaise and assist our partner airlines in the issues of representations and operations, including administration and negotiations with the governmental authorities and/or other relevant parties.

Have any question?

For GSA & PSA solution, DBE will surely have the answer. Contact us now!